change is in your hands
change is in your hands

Terms & conditions...

“Coming together is a beginning; keeping together is progress; working together is success” ~ Henry Ford

 

It's important for you to take a few minutes to read the terms and conditions so that you not only know what to expect from me but also, what I expect from you too...

 

If you have any queries or concerns, please Contact Me in the first instance to discuss these.

1.  Summary of Services:

 

ReAwakening offers a range of services to include: 

  • Wellbeing Sessions, Programmes and Seminars
  • NLP Practitioner & Master Practitioner Training
  • Kinesiology Touch for Health Module 1-4 Synthesis Training
  • Communication Coaching
  • Language & Presentation Skills Training
  • Emotional Intelligence Coaching
  • Life & Spiritual Coaching
  • Corporate Wellbeing Programmes
  • Performance & Motivational Improvement Programmes  
  • Leadership Development Programmes 
  • Change Communication Consulting

 

2.  Code of Ethics:

  • As an affiliate member of the Association for Coaching, as well as an accredited member of the International Society of NLP, the TFT Association (now part of the Association for Comprehensive Energy Psychology ACEP), the American Board of Hypnotherapy (ABH), the Australian Traditional Medicine Society (ATMS), the Australian Institute for Kinesiologists (AIK) and the Australian Kinesiology Association (AKA), Belinda Pestana abides by their codes of ethics & good practice.  

 

3.  Individual Client Sessions:

  • Clients understand and accept that any treatment received by Belinda Pestana is of a remedial therapeutic nature and not of a diagnostic or curative approach.  If they suspect or know that they are suffering from any physical or psychological ailments or conditions, then they must seek appropriate medical or psychological treatment prior to having any session with Belinda Pestana  
  • Any information provided does not, and is not intended to, replace medical and health advice offered by doctors and health professionals.  Belinda Pestana makes no representations or warranties with respect to any treatment, action, or preparation by any person following the information 
  • Clients also understand and accept that sessions outcomes are not guaranteed in any way
  • All client notes and data remain the property of Belinda Pestana.  A copy of a client’s personal records can be made available within a week of their written request.  Should clients wish to obtain and retain their original files, then a disclaimer will need to be signed on releasing these. Any client file will remain confidential and no information can be shared unless a legal release form has been issued. 
  • Clients also understand that no personal recording (video, audio or otherwise) or photography is permitted during the session and that Belinda Pestana holds the copyright to any material that is made available before, during or after the session.  All rights are reserved
  • In the interest of security, Belinda Pestana reserves the right to deny any individuals access to any session, whether whole or any part, without prior notification or explanation.  Where necessary, Belinda Pestana will refer the client on to another provider or professional if the relationship is not well-matched.  

 

3.1 Payment and Cancellation Terms:  

Unless otherwise stated:

  • All rates quoted on this website are in Australian Dollars inclusive of GST.  Payment is at the time of service and can be made by either cash, PayPal or selected credit/debit cards (cheques are not accepted)

  • In the event of an appointment cancellation, 24 hours notice is required to be provided during office hours i.e. from Monday to Saturday between 9am to 6pm.  Otherwise an $80 cancellation fee will apply if your session is unable to be filled.  Non-payment of fees may result in legal actions being taken 

 

4. NLP Practitioner Certification Training:
 

4.1    Payment & Cancellation Terms:

Unless otherwise stated: 

  • All rates quoted are in Australian Dollars and include GST
  • A booking deposit of $300 is required by each delegate at the time of booking to secure their place. This is non-refundable and payment of this can be made by either bank transfer or selected credit/debit cards or via Paypal.  All credit card payments incur an additional 2% processing fee and PayPal incurs an additional 3% processing fee.  Cheques are not accepted.  Payment Plans may be made available – please discuss your situation confidentially
  • This deposit in included in the TOTAL amount of the investment required.  For example, if your total Investment is $2900.00, the outstanding payment is $2700.00 once the booking deposit has been paid.
  • Full payment must be made in full at least 3 weeks (21 days) prior to the training.  Non-payment prior to the commencement date of the training means non-attendance at the training
  • If a delegate cancellation is received in writing (email is accepted) at least 3 weeks (21 days) before the training begins, a full refund will be provided (excluding the booking deposit which is non-refundable)   No refund is provided if the cancellation is made within 3 weeks (21 days) from the training start date
  • Full attendance is required for all 7 days to obtain the NLP Practitioner Certification i.e. non-attendance on any day means that no certification or refund will be received
  • No refund will be provided if delegates do not sign the licensing agreement required by Dr. Richard Bandler prior to  or on commencement of the start date of the training
  • Failure to receive the training fees in adherence with these terms means that Belinda Pestana reserves the right to request payment 3 weeks (21 days) prior to the start date of training or refuse the delegate's participation in the training.  Belinda Pestana reserves the right to re-allocate the NLP Practitioner Certificate training place to another delegate if fees are not paid on time
  • Belinda Pestana also reserves the right to cancel a training course at any time without liability.  In these circumstances, delegates will be offered an alternative date, a credit note or a full refund

4.2    Delegate Attendance & Competency Requirements for receiving NLP    
         Practitioner Certification:

  • Full attendance is required for all 7 days to obtain the NLP Practitioner Certification i.e. non-attendance on any day means that no certification or refund will be provided 
  • In the event of non-attendance due to illness, a medical certificate must be provided to enable the delegate to undertake their training at a future date (to be completed within one year from the commencement date of the original training).   Delegates will also be required to pay any difference if investment values have increased.  Any pre-existing medical conditions that may impact the ability of the delegate (or other delegates) to achieve competency throughout the training need to be disclosed.  Belinda Pestana reserves the right to refuse a delegate's participation in the training based on these.
  • Attending and participating in the 7 day training does not guarantee competency or obtaining the NLP Practitioner Certification.  Delegates will need to demonstrate they have met certain criteria and competencies to be able to receive their full certification.  Belinda Pestana reserves the right to withhold certification to any delegate should they not meet the relevant competency or attendance criteria
  • Each delegate is obliged to sign two copies of a licensing agreement with Dr. Richard Bandler prior to / on commencement of their training (this will be provided by Belinda Pestana).  In addition, delegates will be required to complete & sign a registration form and will be unable to start their training unless they have handed in these signed agreements prior to the start date / on commencement of the training.   No certification or refund will be provided if delegates fail to comply with these conditions. 
  • Delegates understand and accept that NLP Certificates are issued & signed directly by the office of Dr. Bandler, based in the USA.  A reasonable lead time of approximately 6 weeks will therefore be involved in receiving these after the training and this is subject to the travel & schedule of Dr. Bandler.  Belinda Pestana can therefore not be held responsible for any liabilities, litigation, losses or costs incurred due to the non-receipt or delivery of certificates if these fall outside this reasonable timeframe
  • In the event of any certificate loss or damage after delegates have received their certificate, each delegate will be held responsible for all costs involved in replacing their certificate

4.3    Changes to Course Content:

  • As training content is constantly updated and improved, Belinda Pestana reserves the right to alter any of the training content or materials without prior notice
  • The training content and materials  provided by Belinda Pestana cannot be relied upon for legal interpretation
  • Neither Belinda Pestana, nor any of her trainers or consultants, can accept responsibility for delegates’ actions, or those of other people reading the training  materials or interpreting the training in litigation, or responsibility for any loss incurred as a result of relying on the training, content or materials

4.4   Training Copyright and Access:

  • Delegates understand that no personal recording or photography is permitted during the training and that Belinda Pestana holds the copyright to any material that is made available before, during or after the training.  All rights are reserved
  • Training may be audio or video recorded by Belinda Pestana for training and marketing purposes.  Unless delegates notify Belinda Pestana in writing at least 15 days prior to the start date of the training stating otherwise, they are giving their permission to be recorded
  • In the interest of security, Belinda Pestana reserves the right to deny any individuals access to the training, whether whole or any part, without prior notification or explanation

4.5   Confidentiality:

  • Belinda Pestana agrees to treat all delegate information as confidential and will not disclose any delegate details to a third party without written agreement from the delegate
  • Any delegate attending this training agrees to observe confidentiality with their fellow delegates and the Trainer, in relation to issues arising or situations disclosed from within the training
  • Neither Belinda Pestana, nor any of her trainers or consultants, can accept responsibility for delegates’ actions resulting in any loss or litigation as a result of breaching confidentiality

4.6   General Information:

  • The training provided is for educational purposes only and is not a substitute for proper medical or psychological treatment.  If delegates suspect or know that they are suffering from any physical or psychological ailment or conditions, then they will seek appropriate medical or psychological treatment before attending this training
  • Sole Responsibility is taken by the delegate for any action taken or treatments given by delegates before or after competency / certification is received
  • This training does not represent a qualification in hypnosis or hypnotherapy or stage hypnosis and delegates will not claim or imply that they have been certified or approved in any of these areas
  • Belinda Pestana does not take responsibility under any circumstance for any claims or damages otherwise taken or made by any delegates before, during or after the training, even while using formats or concepts learned or derived from the training
  • In the event of any medical emergency, Belinda Pestana is authorised to call an ambulance on a delegate’s behalf and/or send them to the appropriate medical practitioner as well as notify their next of kin.  Each delegate is responsible for any costs incurred

 

5. Workshops, Seminars & Training:


5.1   Payment & Cancellation Terms:

Unless otherwise stated: 

  • All rates quoted on this website are in Australian Dollars and inclusive of GST
  • A deposit per workshop / seminar may be required at the time of booking to reserve a place.  This is non-refundable and payment of this can be made by either bank transfer or selected credit/debit cards or via Paypal.  All credit card payments incur an additional 2% processing fee and PayPal incurs an additional 3% processing fee.  Cheques are not accepted.  Payment Plans may be made available – please discuss your situation confidentially
  • Payment must be made in full at least 3 weeks prior to the workshop / seminar date. Non-payment prior to the workshop / seminar means non-attendance at the course  
  • If a cancellation is received in writing at least 2 weeks before the workshop / seminar start date, a full refund will be provided less a $10 administration fee
  • No refund will be provided if a written cancellation is given within 2 weeks of the workshop start date or if a delegate does not attend on the day  
  • Belinda Pestana reserves the right to re-allocate the workshop / seminar place to another delegate if fees are not paid on time.  Failure to receive the training fees in adherence with these terms means that Belinda Pestana reserves the right to request payment on the day of the workshops/ seminar or refuse the delegate's participation in the workshop/seminar

5.2   Cancellation of workshops / seminars / training and changes to course
        content:

  • As workshop / seminar / training content is constantly updated and improved, Belinda Pestana reserves the right to alter any of the workshop / seminar / training content without prior notice.  Belinda Pestana also reserves the right to cancel a workshop / seminar / training course at any time without liability.  In these circumstances, delegates will be offered an alternative date, a credit note or a full refund

5.3    Workshop / Seminar notes and training: 

  • The notes and training provided by Belinda Pestana cannot be relied upon for legal interpretation.  Neither Belinda Pestana, nor any of her trainers or consultants, can accept responsibility for delegates’ actions, or those of other people reading the course notes or interpreting the training in litigation, or responsibility for any loss incurred as a result of relying on the workshop / seminar / training or the workshop / seminar / training notes

5.4    Workshop / Seminar copyright & access: 

  • Delegates understand that no personal recording (video, audio or otherwise) or photography is permitted during the workshop / seminar / training and that Belinda Pestana holds the copyright to any material that is made available before, during or after the workshop / seminar / training.   All rights are reserved
  • In the interest of security, Belinda Pestana reserves the right to deny any individuals access to any workshop / seminar / training, whether whole or any part, without prior notification or explanation

5.5   Confidentiality:

  • Belinda Pestana agrees to treat all delegate information as confidential and will not disclose any delegate details to a third party without written agreement from the delegate
  • Any delegate attending this workshop / seminar / training agrees to observe confidentiality with their fellow delegates and the Trainer, in relation to issues arising or situations disclosed from within the training
  • Neither Belinda Pestana, nor any of her trainers or consultants, can accept responsibility for delegates’ actions resulting in any loss or litigation as a result of breaching confidentiality

​​5.6   General Information:

  • The workshop / seminar / training provided is for educational purposes only and is not a substitute for proper medical or psychological treatment.  If delegates suspect or know that they are suffering from any physical or psychological ailment or conditions, then they will seek appropriate medical or psychological treatment before attending this training
  • Sole Responsibility is taken by the delegate for any action taken or treatments given by delegates before or after competency / certification is received
  • Belinda Pestana does not take responsibility under any circumstance for any claims or damages otherwise taken or made by any delegates before, during or after the workshop / seminar / training, even while using formats or concepts learned or derived from the training
  • In the event of any medical emergency, Belinda Pestana is authorised to call an ambulance on a delegate’s behalf and/or send them to the appropriate medical practitioner as well as notify their next of kin.  Each delegate is responsible for any costs incurred

 

6. Confidentiality:

  • Belinda Pestana agrees to treat all client information as confidential and will not disclose any client details to a third party without prior written agreement from the Client
  • Any delegate attending any workshop / seminar / training agrees to observe confidentiality with their fellow students and the Trainer, in relation to issues arising from within the workshop / seminar / training.  
  • Neither Belinda Pestana, nor any of her trainers or consultants, can accept responsibility for delegates’ actions resulting in any loss or litigation as a result of breaching confidentiality.

 

7. Business Payment & Cancellation Terms:

  • All rates quoted on this website are in Australian Dollars inclusive of GST
  • For organisations, services are paid in advance or invoiced on a monthly basis and payable within 30 days.
  • Interest may be charged on any sum outstanding.  
  • Retained or monthly fixed fees are also an option
  • For business individuals, packages are payable up front, or for each individual session
  • Non-payment of fees may result in legal actions being taken  
  • Cancellation terms vary and are therefore specified in the Client Agreement

 

8. Discounts & Special Offers:

  • Any discounts offered by Belinda Pestana are exclusive. They cannot be combined
  • Except for company-wide or pre-agreed discounts, the lower discount will always be applied
  • In the case of special offers, these must be requested at time of booking, as they will not automatically be applied 

 

9. Website Use:

  • The use of this site, and the terms and conditions for the sale of any goods and services, is governed by the Terms and Conditions outlined.  By using this site you acknowledge that you have read the Terms and Conditions and the disclaimers and caveats contained in this site, and that you accept and will be bound by the terms thereof
  • The service and content from or through this site are provided "as-is," "as available," and all warranties, express or implied, are disclaimed (including but not limited to the disclaimer of any implied warranties of merchantability and fitness for a particular purpose). The information herein may contain bugs, errors, problems or other limitations. The owner of this site assumes no liability or responsibility for any errors or omissions on this site
  • ReAwakening does not warrant that the servers that make this site available will be error-free, virus-free, worm-free, bug-free or hack-free and you accept that it is your responsibility to make adequate provision for protection against such threats.  In no event will ReAwakening or its affiliates be liable for any incidental, indirect, consequential, or special damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of profits, contracts, goodwill, data, information, income, anticipated savings, or business relationships, whether or not ReAwakening or its affiliates have been advised of the possibility of such damage, arising out of or in connection with the use of this site or its contents or any other sites linked to this site

  • This site contains links to other Internet sites. These links are provided solely as a convenience to you and are not endorsements of any products or services in such sites, and no information in such a site has been endorsed or approved by us. ReAwakening does not warrant that these third party websites will be error-free, virus-free, worm-free, bug-free or hack-free and you accept that it is your responsibility to make adequate provision for protection against such threats if you click onto these links.  These third party sites may also contain opinions and viewpoints of third parties that do not necessarily coincide with our opinions and viewpoints. They may also have privacy policies different to our policies and you accept that it is your responsibility to ensure you investigate what these are and how they may impact you
  • This websites contain information about products that may or may not be available in any particular country, and if applicable, may have received approval or market clearance by a governmental regulatory body for different indications and restrictions in different countries. Each country has specific laws, regulations, and medical practices governing the communication of medical or other information about medical products on the Internet. Nothing herein should be construed as a solicitation or promotion for any product or for an indication for any product that is not authorised by the laws and regulations of the country where the reader resides

 

10.  Copyright:

  • All content and images used on this site are owned or licensed by ReAwakening or its affiliates for use on this site only. Unauthorised use is prohibited
  • Nothing contained herein shall be construed as conferring any license or right under any ReAwakening copyright

I'm located at:

The ReAwakening Centre

Sydney Road, Manly, NSW 2095

Contact me today!

Touch base with Belinda Pestana by:

Tel:  +61 (0)450 403 567

Email: info@reawakening.me

Or use the Contact Me form

Disclaimer & Copyright

The information on this website is not intended to replace medical and health advice offered by doctors and health professionals.  ReAwakening.me makes no representations or warranties with respect to any treatment, action, or preparation by any person following the information offered or provided throughout this site.  

Copyright © 2019 Belinda Pestana